“Customer” Service? REALLY!!??
No names here, but last week I went to a local bank, waited patiently in line and politely asked when it was my turn if anyone at the bank was a Notary Public. I was told, “yes, are you a customer”? When I said, “why, does it matter?” I was quickly told, “YES”!
Are you kidding me? I told the teller that if I ever thought about becoming a customer at this bank, they were no longer on my list. I promptly walked out.
Was I wrong? What happened to “good-will” and perhaps signing up a new customer as a result? I’d love to hear what you think…but PLEASE, no names.