A veteran walked in to the Orchard Park Duff's on Labor Day and the staff told him that he couldn't eat there because he had his dog with him.

After a scene broke out, 6 other patrons who were sitting at tables got up and left in support of the veteran.

*It is against the law to refuse service to anyone with a service animal

The owner of the Orchard Park location has acknowledged this situation was handled inappropriately, and has assured us it will never happen again. We will be retraining all of our staffs - across all Duff’s locations - on the appropriate procedures of allowing service dogs into our establishments", said Duff's Facebook.

See the entire response from Duff's below.